Managing Your Data
Everything you need to know to create marketing lists, upload data, create new fields and segment your database
By Emma and 1 other2 authors24 articles
GDPR and Force24How Force24 will help you become GDPR compliant
How to find your marketing list IDWhere you can locate your marketing list ID
How to create a new marketing listBuild a new list or segment to begin adding contacts to
Build a test Marketing List, and add new contactsHow to build a test marketing list and add new contacts
How to build a test Marketing List - Video GuideHow to build a test list to quickly send test emails to
Data uploadHow to upload data to the Force24 platform
How to upload data into Force24 (video)How can i upload a spreadsheet of data into Force24
Data Upload Error MessagesIdentify what your error messages mean
Why is my data taking a while to upload?Troubleshooting what can cause data upload to take a little while to process
Can I delete a data upload?Am I able to delete a data upload if a made a mistake?
Contact Search/Make Decision Query GlossaryDefinitions of the queries available within the Contact Search or Make Decision component drop down options
How can I see bounced or unsubscribed contacts?How to use contact search to query contacts who have a 'bounced' or 'unsubscribed' email status.
Contact Extension: Creating New Data FieldsHow to create additional custom data fields for you to personalise templates, and query data for journey triggers.
Contact Extension: Applying custom fields to contactsHow to apply your newly created custom field(s) to contacts in the Force24 portal
Contact Extension: 'Data Type' definitionsFor those less familiar with the technical aspect of data fields
Can I change or delete my CE fields?Am I able to update my custom fields?
Managing your opt-out preferencesGiving your customers the option to opt-out of different marketing communications
How to Erase a ContactTo comply with GDPR you may be required to erase a contact
NOT (Group Negation) – In Start Audiences, Make Decisions and Contact SearchSearching and triggering contacts on the absence of an action or attribute
How to unsubscribe a contactHow to unsubscribe a contact
Standard Force24 fieldsA list of the 'standard' fields in Force24 to store your data
How to bulk update Contact SubscriptionsUpdate Contact Subscription preferences on mass
Your Data and Data TagsHow to use the 'Your Data' page and tag lists
How to search on a specific contact's activityFind out how your contacts are engaging with your campaigns