Managing Your Data

Everything you need to know to create marketing lists, upload data, create new fields and segment your database

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20 articles in this collection
Written by Adam Oldfield, Lee Senior, Emma Dixon and 2 others

GDPR and Force24

How Force24 will help you become GDPR compliant

Written by Adam Oldfield
Updated over a week ago

Marketing Lists

How to create a new marketing list

Build a new list or segment to begin adding contacts to

Written by Adam Oldfield
Updated over a week ago

Build a test Marketing List, and add new contacts

How to build a test marketing list and add new contacts

Written by Adam Oldfield
Updated over a week ago

How to build a test Marketing List - Video Guide

How to build a test list to quickly send test emails to

Written by Adam Oldfield
Updated over a week ago

Uploading your data

Data upload

How to upload data to the Force24 platform

Written by Adam Oldfield
Updated over a week ago

How to upload data into Force24 (video)

How can i upload a spreadsheet of data into Force24

Written by Adam Oldfield
Updated over a week ago

Data Upload Error Messages

Identify what your error messages mean

Written by Lee Senior
Updated over a week ago

Contact Search

Contact Search/Make Decision Query Glossary

Definitions of the queries available within the Contact Search or Make Decision component drop down options

Written by Lee Senior
Updated over a week ago

How to use Contact Search video (video guide)

Find contacts quickly and easily using Contact Search

Written by Adam Oldfield
Updated over a week ago

Contact Extension

Contact Extension: Creating New Data Fields

How to create additional custom data fields for you to personalise templates, and query data for journey triggers.

Written by Liv
Updated over a week ago

Contact Extension: Applying custom fields to contacts

How to apply your newly created custom field(s) to contacts in the Force24 portal

Written by Liv
Updated over a week ago

Contact Extension: 'Data Type' definitions

For those less familiar with the technical aspect of data fields

Written by Liv
Updated over a week ago

Data Management

Managing your opt-out preferences

Giving your customers the option to opt-out of different marketing communications

Written by Lee Senior
Updated over a week ago

How to Erase a Contact

To comply with GDPR you may be required to erase a contact

Written by Adam Oldfield
Updated over a week ago

NOT (Group Negation) – In Start Audiences, Make Decisions and Contact Search

Searching and triggering contacts on the absence of an action or attribute

Written by Adam Oldfield
Updated over a week ago

How to unsubscribe a contact

How to unsubscribe a contact

Written by Lee Senior
Updated over a week ago

Standard Force24 fields

A list of the 'standard' fields in Force24 to store your data

Written by Ellea Crompton
Updated this week

How to bulk update Contact Subscriptions

Update Contact Subscription preferences on mass

Written by Adam Oldfield
Updated over a week ago

Your Data and Data Tags

How to use the 'Your Data' page and tag lists

Written by Adam Oldfield
Updated over a week ago

How to search on a specific contact's activity

Find out how your contacts are engaging with your campaigns

Written by Emma Dixon
Updated over a week ago