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FAQs
FAQs
Frequently Asked Questions
+2
14 articles in this collection
Written by
Adam Oldfield,
Liv,
Steven Pinkney
and 2 others
How do I add event calendar links in my emails?
Inserting event calendar links into an email
Written by
Steven Pinkney
Updated over a week ago
How do I A/B test?
A/B and Split testing in Journey Manager
Written by
Faith Jukes
Updated over a week ago
I'm not receiving test emails?
What to do if you've tested your emails but not received anything
Written by
Adam Oldfield
Updated over a week ago
How do I create a pre-header?
Written by
Megan Jones
Updated over a week ago
What is a hard/soft/spam bounce?
What are the types of bounces, and what do they mean?
Written by
Adam Oldfield
Updated over a week ago
What do the status codes mean?
Written by
Liv
Updated over a week ago
How do I unsubscribe an individual contact?
Written by
Megan Jones
Updated over a week ago
How do I use the text cleaner?
Written by
Megan Jones
Updated over a week ago
Can I insert a video in an email?
Written by
Megan Jones
Updated over a week ago
How do I mass unsubscribe a marketing list?
Unsubscribing a marketing list
Written by
Megan Jones
Updated over a week ago
What is throttling?
Written by
Megan Jones
Updated over a week ago
What is the difference between opens and unique opens?
Written by
Megan Jones
Updated over a week ago
What is the difference between clicks and unique clicks?
The difference between email clicks and unique clicks
Written by
Megan Jones
Updated over a week ago
Can I transfer email snippets to use in a microsite?
Written by
Megan Jones
Updated over a week ago