To mask your send domain with a personal email address please follow the below instructions.

WARNING: If you select the Yes option without performing the below, your email will not send. To enable this feature you will need to add dkim record to your dns, key1._domainkey.yoursite.com as CNAME, pointing to dkim.c.data-crypt.com. Please contact support if you require further instructions.

Implementation when sending a one off batch send:

During the organisation of your campaign, you will be presented with the From Name and Replies heading where you can specify the From Name, Reply Address and whether or not you would like to implement Mask From Email Address

To action the Mask From Email Address and adopt the appearance of a more personal email, simply click the Yes option to implement.

Implementation when sending an email through Journey Manager:

Similar to the above, when you have inserted a Send Email Component, you will be presented with the same From Name, Reply Address options and whether or not you would like to mask your email send domain as another email address.

Again, to action the Mask From Email Address and adopt the appearance of a more personal email, simply click the Yes option to implement.

If you have any questions or need assistance, please do not forget to ask your Account Manager, or jump on Intercom to start a live chat!

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