To add a new user, click on the 'Settings' tab on the left hand navigation.

In your 'Settings' page, scroll down to the the 'User Management' section. . Here you can create a new user, or edit an existing user.

Click on the '+' icon on the right hand side of the page.

This will open the 'Add user' page, you can now insert the email address of the user you wish to add.

Click the 'Next' button and you will be prompted to complete the details for the user you wish to create, including 'Username', 'First Name' and 'Last Name'.

REMEMBER: Choose a memorable username, as this will be required to log in to the portal and keep your details stored in a secure location.

Click 'Next' once the new user details have been completed. This will now allow you to manage the users permissions.

Select the 'Yes' or 'No' tabs to allow or remove the permissions for your new user. Please be aware that any user you create will automatically have full permissions on the Portal unless specified otherwise here.

Once you are happy with the permissions, click the 'Create' button. An email will then be sent to the specified email address allowing your new user to finish creating their account. 

*Until your new user has visited the link on the email and filled in the required information, they will not be able to access their account.

Once your new user has completed all of the fields and clicked on the 'Confirm account' button, the account will be ready to use.

Please note: The confirmation email only lasts 24 hours, users can resend confirmation emails or alternatively the F24 team can do so for you.

You do also have the ability to change any settings on a user after the account has been created. Simply go back to the 'User Management' section on the 'Settings' tab and click on the three dots on the right of the user you wish to edit and select which option you would like to change.

A screen recording can also be found here: https://youtu.be/kZ6KHleR-ow

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